Engagement Admin

Thank you for your interest in working at Advocate.

Advocate is a national charity that matches people who need free legal help with barristers who donate their time and expertise for those who cannot obtain legal aid and cannot afford to pay. We believe that fair and equal access to justice is the foundation of our society. That the quality of your legal representation shouldn't depend on the depth of your pockets, but the merits of your case.

Our volunteer barristers are vital to our mission to support access to justice, and this role plays a key part in ensuring they are well supported, engaged, and able to contribute their skills effectively.

We are seeking a proactive and well-organised Engagement Administrator with a passion for access to justice to support the onboarding, administration, and ongoing engagement of our barrister volunteers. The role focuses on delivering administrative support, maintaining accurate records, and contributing to projects that strengthen and grow barrister engagement. Working closely with colleagues across the organisation, you will manage enquiries and databases and help enhance the volunteer experience.

In addition, the role will support the work of Bar in the Community (BIC). Through BIC, barristers and legal professionals can support charities, causes, and communities in wider ways, from becoming a trustee to facilitating training, providing business support and much more.

Key Information

Location: London and surrounding areas

Hours: Part-time, 3 days per week

Salary: £19,040.19 per annum (£31,733.65 full-time equivalent)

Contract: Permanent

Interviews: Thursday 28th May

Our main office is based in London. We offer a hybrid working arrangement for all staff, with the following expectations:

• Those based within 50 miles of London are expected to attend the office at least two days per week.
• Those based within 100 miles of London are expected to attend the office at least one day per week.

We welcome applications from people of all backgrounds and are committed to creating an inclusive and supportive working environment.

Job Description

Engagement Administration

• Provide day-to-day administrative support for Advocate's engagement activity.
• Support the onboarding of new barrister volunteers, ensuring processes are delivered efficiently and consistently.
• Maintain and update volunteer records on Advocate's database, ensuring data accuracy and compliance with data protection requirements.
• Respond to enquiries from barrister volunteers and other stakeholders in a timely and professional manner.
• Support engagement projects and initiatives designed to improve volunteer experience, retention, and participation.
• Assist with the preparation of briefing materials, presentations, and information packs reflecting engagement activity.
• Collate data relating to barrister engagement, including preparing reports, summaries, and presentation packs for internal and external use.
• Work collaboratively with colleagues across the organisation to support operational needs and engagement priorities.

Bar in the Community (BIC)

The Engagement Administrator will support the facilitation of the BIC by:

• Acting as a point of contact for barristers, chambers staff and organisations participating in the initiative, responding to queries and providing guidance as needed.
• Maintaining and updating BIC's register and tracking systems for barrister volunteers and opportunities, including sign-ups, live and expired roles, and successful placements.
• Supporting the matching and placement process between barristers and chambers staff with voluntary organisations, ensuring accurate records and clear communication.
• Collating data and information to support monitoring, evaluation, and reporting on BIC activity and impact.
• Preparing monthly newsletters and regular content on Linkedin
• Assisting with the preparation of briefing papers, reports relating to the BIC initiative, including for internal use and governance purposes.
• Supporting the administration and facilitation of the BIC Management Committee, including meeting logistics, agendas, papers, and action tracking.
• Working with colleagues to help develop and refine BIC processes, contribute to planning, and support the ongoing growth and effectiveness of the initiative.

Person Specification

Experience and Knowledge

• Experience of providing high-quality administrative support, managing competing priorities, and meeting deadlines.
• Experience of supporting projects through effective coordination, organisation, and follow-up.
• Experience maintaining accurate records and working with databases or CRM systems.
• Experience collating data and information and producing reports, summaries, or presentation packs.
• Experience using Microsoft Office applications, particularly Excel, Word, and SharePoint. Experience of Salesforce or similar systems is desirable.

Skills and Abilities

• Excellent organisational and administrative skills, with strong attention to detail.
• Ability to manage multiple tasks and priorities in a structured and methodical way.
• Confidence working with data, records, and systems, and producing clear information for others.
• Ability to work collaboratively with colleagues while also managing independent areas of responsibility.

Personal Attributes

• A strong commitment to access to justice and the values of pro bono work.
• A proactive, reliable, and well-organised approach to work.
• A collaborative and supportive attitude when working with colleagues, volunteers, and external partners.

How to Apply

Please submit your CV and cover letter outlining your relevant experience to recruitment@weareadvocate.org.uk.

Recruitment Timeline

Closing date – 10am Monday 25th May

Interviews - Thursday 28th May

Equal Opportunities Statement

We are committed to building a diverse and inclusive workforce and actively encourage applications from underrepresented groups. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.