Guiding hands

Find out more about how our service works

Here we explain the different steps of the application process and how it all works.

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If we can't help you, we may be able to signpost you

If we cannot help you, there may be another organisation that can, so please check this page.

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Helpful information

Find all sorts of useful information, from application forms to help with documents.

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Frequently Asked Questions

We get asked a lot of questions so we've gathered answers to the most common ones here.