Vacancies

About Advocate

Advocate is a national charity which matches volunteer barristers eager to undertake pro bono work with those who need legal assistance but cannot obtain public funding (legal aid) and cannot afford to pay for it.

About the role

We have an exciting opportunity for an individual to provide administrative support to a busy and small team. You must be driven to help vulnerable people, remain calm under pressure, and provide guidance and support to applicants and volunteers when necessary. You need strong communication and organisation skills, possess scrupulous attention to detail, and be confident and comfortable talking to all levels of stakeholders on a daily basis.

This role requires the volunteer to work a minimum of one day per week in person in our offices on Paternoster Lane, London. 

Job Description

Job purpose: To provide administrative support to our casework team.

Administrative Support

·       Answering pre-application enquiries from members of the public and referral organisations

·       Processing post, emails, and telephone calls

·       Bundling papers for volunteer reviewers and barristers

·       Recording and processing further Information from applicants, reviewers and panel members

·       Undertaking administrative tasks, research and similar work as requested by the Director of Casework, Senior Caseworkers or Caseworkers

·       Other ad hoc administrative tasks

Person Specification                               

Knowledge and Experience

·       Demonstrable and recent experience of administration

·       Proven experience of Microsoft Office package (including Excel), Salesforce or other similar CRM systems

·       Knowledge of legal system and the Bar in England and Wales is helpful but not essential

Skills and Abilities

·       Excellent interpersonal skills including the ability to work as part of a team and develop good relationships with stakeholders

·       Ability to prioritise effectively and meet deadlines

·       Ability to work in a busy environment with competing demand

·       High quality oral and written communication skills and attention to detail

·       Proven ability to communicate with a wide range of people

·       Ability to work on your own initiative and develop ideas                                    

Personal Qualities

·       Proactive, positive approach to developing the work of Advocate

·       Professional, reliable and responsible

·       Flexibility and willingness to learn new skills

To apply, please submit a CV and cover letter of no more than two pages to recruitment@weareadvocate.org.uk